Help Desk Support Technician
Tulsa Metro Area, Oklahoma
Category: Information Technology
Salary: 60,000.00
Reference ID: 10043406
Shortcut: http://addisongroup.gosnaphop.com/XE42V4
Role: Help Desk Support Technician
Location: Tulsa, Oklahoma
Pay Rate Range: $45,000 - $65,000 / year depending on experience
**Onsite requirement - must be authorized to work in the United States now, and in the future, without assistance.
Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client is looking for a Help Desk Technician to join their team. Please contact us today to discuss this opportunity!
Overview:
Our client is are seeking a dedicated and skilled Help Desk Support Technician to join our team! This individual will play a key role in providing Tier 1 and Tier 2 technical support, assisting end users with hardware, software, and system issues across both Windows and Mac environments.
Key Responsibilities:
- Provide Tier 1 and Tier 2 support for end users across hardware, software, and peripheral issues
- Diagnose and resolve technical issues via phone, email, or in person
- Support both Windows and Mac operating systems
- Utilize ticketing systems (ZoHo preferred) to track, prioritize, and document support requests
- Communicate effectively with users to provide status updates and technical solutions
- Escalate complex issues to senior support or specialized teams as needed
- Maintain a high level of customer service and professionalism
Requirements:
- Proven experience in a helpdesk or technical support role
- Strong troubleshooting skills with both hardware and software
- Familiarity with Windows and macOS operating systems
- Experience working with ticketing systems, preferably ZoHo
- Excellent written and verbal communication skills
- Strong customer service mindset
Preferred Qualifications:
- Previous experience in a fast-paced IT support environment
- Relevant IT certifications (CompTIA A+, ITIL, etc.)
If you're a tech-savvy professional with a passion for helping people and solving problems, we'd love to hear from you today!
Why choose Addison IT?
• Pay: We negotiate high salaries using U.S. Bureau of Labor Statistics
• Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
• Permanent Employment: Many of Addison’s job openings lead to potential permanent employment
• Connections: You connect directly with hiring managers from renowned organizations
• Options: You are presented multiple employment options near your home
• Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation
IND 005-010
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
-
System Engineer
Tulsa, OK
Role: System Engineer Location: Tulsa, OK Pay Rate Range: up to $100,000 Internal Job ID: 10027972 Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client is looking for a (Job Title) to join their ...
Recommended
-
Site Civil Engineer
Tulsa, OK
Title: Site Civil Engineer Location: Tusa, Oklahoma Salary: $102-160k No sponsorship available Key Responsibilities: Manage and execute medium-scale civil engineering projects. Perform engineering design, calculations, and feasibility studies. Analyze ...
Recommended
-
Temp Receptionist
Tulsa, OK
Job Title: Temporary Receptionist Duration: Multiple Assignments 1 day 1 week 2 weeks 3 months 6 months Industry: Administrative & Office Support Pay: $16-$20/hour About Our Client: Addison Group is seeking a Temporary Receptionist on behalf of our cli...
Recommended
-
Project Manager
Tulsa, OK
Role: Project Manager Location: Tulsa, OK (hybrid) Pay Rate Range: $125-145,000/year Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client is looking for a Project Manager to join their team. Plea...
Recommended
-
I & E Designer
Tulsa, OK
Title: I & E Designer Location: Tulsa, Oklahoma Salary: $60-80k No sponsorship available The I&E Designer is responsible for creating detailed technical drawings and specifications using AutoCAD to guide the construction of various structures and equip...
Recommended
-
Account Representative
Tulsa Metro Area, Oklahoma
Job Title: Account Representative Location: Tulsa, OK (On-site) Industry: Medical Pay: $44,000 - $45,760 Position Summary We are seeking a dedicated Customer Support Specialist to provide exceptional technical and account support across our suite of se...
Recommended
-
CAD Design Drafter
Tulsa, OK
Role: CAD Design Drafter Location: Tulsa, Oklahoma Pay Rate Range: $34 - $37 hour Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client is looking for a CAD Design Drafter to join their team. Plea...
Recommended
-
Paralegal Assistant
Tulsa, OK
Job Title: Paralegal Assistant Location: Tulsa, Oklahoma (On-site) Industry: Legal Pay Range: $47,000 - $50,000 About the Role: We are seeking a highly organized and motivated Paralegal Assistant to join our dynamic, mid-sized law firm in Tulsa. The id...
Recommended
-
Process Engineer
Tulsa, OK
Title: Process Engineer Location: Tulsa, Oklahoma Salary: $90-100k No sponsorship available The Senior Process Engineer leads the technical development of process systems for industrial facilities, particularly in mid-stream, gas treating, gathering, a...
Recommended
-
Accountant
Tulsa, OK
Title: Accountant Location: Tulsa, OK Pay: $52000 - $55000 / year We are currently partnering with a great company that is looking for an Accountant to join their team. Someone who is looking long term and can add value to their team with 3-5 years of...
Recommended
-
Accounting Specialist
Tulsa, OK
Role: Accounting Specialist Location: Tulsa, OK Pay: $45,000 - $55,000 Job Responsibilities: AP: Process high-volume vendor invoices in a timely and accurate manner. Ensure invoices are properly coded and approved according to company policy. Maintain ...
Recommended
-
Desktop Technician
Arizona
Role Title: Desktop Technician – Phoenix, AZ Duration: 6-month contract-to-hire Converting Salary: $65-$75k Office Status: Fully onsite - Phoenix, Arizona Key Notes: This will be the sole IT support person in the state (they will have help, just remote...
Recommended
-
Talent Support Specialist
Tulsa Metro Area, Oklahoma
Job Title: Talent Support Specialist Location (city, state): Tulsa, OK Industry: Human Resources Pay: $22 - $24/hour About Our Client: Addison Group is working with a reputable client in the Tulsa area to hire a Talent Support Specialist. This is a gre...
Recommended
-
Business Paralegal
Tulsa, OK
Job Title: Business Paralegal Location: Tulsa Industry: Legal Pay Range: 55,000$ - 60,000$ Position Summary: We are seeking a proactive and detail-oriented Business Paralegal to support attorneys and legal teams in transactional and corporate matters. ...
Recommended
-
Human Resources Manager
Tulsa Metro Area, Oklahoma
Job Title: Human Resources Manager Location: Tulsa, OK Industry: Human Resources Pay: $80,000 - $90,000 Based on experience About Our Client: Addison Group is partnering with a trusted client in Tulsa seeking a skilled Human Resources Manager. This is ...
Recommended
-
Senior Electrical Engineer
Tulsa, OK
Title: Senior Electrical Engineer Location: Tulsa, Oklahoma Salary: $130-160k No sponsorship available The Senior Electrical Engineer is a licensed professional responsible for leading electrical design and engineering efforts on industrial facility pr...
Recommended
-
IT Desktop Support Specialist
Orlando Metro Area, Florida
Role Title: IT Desktop Support Specialist Duration: 6-month contract-to-hire Salary: $60-$68k per year Office Status: Onsite every day in Orlando, Florida Number of Openings: 1 Key Notes: Candidate will interact directly with senior leadership, who hav...
Recommended
-
IT Generalist
Midland, TX
Role: IT Generalist Location: Midland, Texas Pay Rate Range: $60,000 - $70,000 Internal Job ID: 10042374 Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client is looking for a IT Generalist to joi...
Recommended
-
IT Support Analyst
Houston Metro Area, Texas
Role Title: IT Support Analyst Salary: $60,000–$84,000 per year Location: Houston, TX Office Status: Full-time, in-office Must-Have Technologies: Office 365 SQL, MySQL Windows Server (2003, 2008, 2012) Remote Desktop Support Advanced printer/peripheral...
Recommended
-
Manager of Technical Support
Bethesda, MD
Role: The Manager of Technical Support Salary: 85K-100K Onsite: Bethesda MD, 5 Days a week About the Job The Manager of Technical Support is responsible for leading the customer-facing Technical Support team, which assists customers with programming, t...
Recommended
-
Sr Systems Engineer
Washington, DC
Job: Sr Systems Engineer Location: Washington DC Compensation: $120,00-$140,000 upon conversion Contract to Hire Position Overview: We are seeking a Senior Systems Engineer to lead and provide technical expertise in enterprise-wide infrastructure proje...
Recommended
-
Junior SAP Administrator
Dulles, VA
Title: Junior SAP Administrator Location: Sterling, VA Pay: 60,000-65,000/year Overview: We are seeking a motivated and detail-oriented part-time Junior SAP Administrator with foundational experience in SAP systems and a solid understanding of SQL. Thi...
Recommended
-
Network Engineer - CA
Livermore, CA
We are seeking an experienced Network Engineer to provide advanced technical support and solutions for internal teams handling complex systems and network requests. This role will focus on the design, implementation, and testing of network infrastructu...
Recommended
-
Member Success Assistant
Washington, DC
Job Title: Member Success Assistant Location: Alexandria, VA (Onsite – 5 days/week) Industry: Healthcare/Trade Association Pay: $18-$21/hour Type: Contract (2-3 months) Hours: 37.5 hours/week Background Check: Required About Our Client: Addison Group i...
Recommended
-
10038147
Emeryville, CA
Location: San Francisco, CA Salary: $175,000 to $220,000 About the Role We are experiencing significant growth in sales, customer engagement, and product deployments. As such, we are seeking a Staff Technical Program Manager to join our team. As an exp...
Recommended
-
Manager of Field Quality Assurance
Maryland
Title: Manager of Field Quality Assurance Locaiton - Bethesda, 5 days a week Salary - 85K-100K About the Job The Manager of Field Quality Assurance (FQA) leads a team responsible for supporting internal departments and field technicians nationwide. Thi...
Recommended
-
HR Generalist
Tulsa Metro Area, Oklahoma
Job Title: HR Generalist Salary: $60,000-70,000 depending on experience Position Summary: The HR Generalist will play a key role in ensuring the smooth operation of our HR department. This role involves a wide range of responsibilities including recrui...
Recommended
-
Sr Systems Architect
Houston Metro Area, Texas
Senior System Architect Location: Houston TX Pay Rate: $150,000-$175,000 BASIC PURPOSE OF POSITION: The senior system Architect will be responsible for designing and overseeing the implementation of complex system architectures in both on-premises and ...
Recommended
-
Sitecore Product Manager
Washington, DC
Title - Sitecore Product Manager Location - Dupont Circle - onsite 2 days a week Pay: 45-48/hr Description: Our Client is looking for a Sitecore Product Manager who will be responsible for implementing the interactive experience and visual elements for...
Recommended
-
DATA CENTER ESTIMATOR - REMOTE
Tulsa, OK
110-130K The ideal candidate with have a strong understanding of electrical, mechanical, and structural components of data centers, as well as experience in budgeting, procurement, and vendor negotiations. This role can be remote with regular and frequ...
Recommended