IT Support Analyst

Houston Metro Area, Texas


Apply Save

Type: Direct-Hire

Category: Information Technology

Salary: 84,000.00

Reference ID: 10044167

Shortcut: http://addisongroup.gosnaphop.com/4tTcD1


Role Title: IT Support Analyst

Salary: $60,000–$84,000 per year

Location: Houston, TX

Office Status: Full-time, in-office


Must-Have Technologies:

  • Office 365
  • SQL, MySQL
  • Windows Server (2003, 2008, 2012)
  • Remote Desktop Support
  • Advanced printer/peripheral troubleshooting
  • TCP/IP, DNS, DHCP
  • Relational Database Knowledge
  • RingCentral VOIP (preferred)
  • FileVine Legal Case Management (preferred)
  • AI familiarity/interest (preferred)

Responsibilities:

  • Manage and support FileVine legal case management software (run reports, train staff, apply updates)
  • Help manage RingCentral VOIP system
  • Understand user requirements and recommend technology solutions
  • Apply updates to computer systems as needed
  • Determine cost, timetable, and compatibility for new systems
  • Consult with managers to implement new systems
  • Resolve help desk issues (hardware and software troubleshooting)
  • Provide exceptional customer service in person, by phone, and email

Qualifications:

  • 1–3 years of IT, Computer Science, or related experience
  • Stable work history
  • Strong customer service and communication skills
  • Ability to learn quickly and work under pressure
  • Strong problem-solving and critical thinking skills
  • Experience with RingCentral VOIP (preferred)
  • Experience with FileVine (preferred)
  • AI experience (preferred)
  • Legal industry experience (preferred)
  • Certifications (preferred); commitment to staying current in the field
  • Excellent organizational skills
  • Ability to work independently without needing reminders
  • Ability to meet deadlines under pressure
  • Knowledge of relational databases and server systems
  • Familiarity with remote desktop and printer troubleshooting

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. 

  • Sr. System Administrator - VMWare Horizon

    Houston, TX

    Senior Systems Administrator - VDI specific Location: Houston, TX - onsite 3 days a week Direct Hire - MUST BE AUTHORIZED TO WORK IN THE UNITED STATES NOW AND IN THE FUTURE WITHOUT ASSISTANCE Target Pay: $120-140K depending on experience I'm working wi...

    Recommended

  • IT Security Manager

    Houston, TX

    IT Security Manager Houston, TX Payrate: $120K - $140K Essential Job Function: Responsible for enterprise cybersecurity programs and activities including data protection, incident response, threat management, vulnerability management, security architec...

    Recommended

  • Plant Site Support Specialist

    houston, NJ

    Plant Site Support Specialist Houston, TX Salary: $45-$55K /year Key Responsibilities: Provide on-site IT support for plant operations, addressing issues quickly and professionally. Strong communication/people skills are essential, dealing with high st...

    Recommended

  • Sr Systems Architect

    Houston Metro Area, Texas

    Senior System Architect Location: Houston TX Pay Rate: $150,000-$175,000 BASIC PURPOSE OF POSITION: The senior system Architect will be responsible for designing and overseeing the implementation of complex system architectures in both on-premises and ...

    Recommended

  • Financial Systems Analyst

    Houston Metro Area, Texas

    We are seeking a proactive and detail-oriented Financial Systems Analyst to manage and optimize financial systems, particularly within accounting functions. This role focuses on the administration of ERP systems, integration of financial processes, and...

    Recommended

  • Employee Relations Specialist

    Houston, TX

    Job Title: Employee Relations Specialist Location: (City, State): Houston, TX Salary: $90,000 - $95,000 + Bonus Formal Job Description: We are seeking an Employee Relations Specialist to lead employee and labor relations, policy development, and compli...

    Recommended

  • QC Inspector

    Houston, TX

    Role: QC Inspector Location: Houston, Texas Pay Rate Range: $24 - $26 Internal Job ID: 10044015 Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client is looking for a QC Inspector to join their te...

    Recommended

  • Customer Fulfillment Specialist

    Houston Metro Area, Texas

    Job Title: Customer Fulfillment Specialist Location: (City, State): Houston, TX Pay: $28-$30 DOE Formal Job Description: Our client is seeking a Customer Fulfillment Specialist to coordinate order fulfillment, export logistics, and cross-functional com...

    Recommended

  • 3D Designer East Houston

    Houston Metro Area, Texas

    3D Designer East Houston location great opportunity to join a growing organization in a fun and competitive environment! target comp $90K plus benefits and bonus Job Description: Qualifications: Education: not required Experience: 1-5 years in a relate...

    Recommended

  • Production Manager

    Houston Metro Area, Texas

    Production Manager Location: Houston, TX Salary: $115,000-$130,000 Responsibilities: Reporting to plant manager and working with cross functional teams to for develop, implement, and measuring processes related to cost reduction, operational optimizati...

    Recommended

  • Accounting Specialist

    Houston, TX

    Role: Accounting Specialist Location: Houston, TX Pay Rate: $25-$27/hour Internal Job ID: 10036844 We are looking for an Accounting Specialist on a contract-to-hire basis. Job Responsibilities: · Preparation and coding of accounts payable invoices · Pr...

    Recommended

  • Logistics Coordinator

    Houston Metro Area, Texas

    Job Title: Logistics Coordinator Location (city, state): Houston, TX Industry: Construction Pay: $50,000-$55,000 Logistics Coordinator Overview: We are seeking a detail-oriented and proactive Logistics Coordinator to join our team. This is a full-time,...

    Recommended

  • Temporary Accounts Payable Specialist

    Houston, TX

    Role: Temporary Accounts Payable Specialist Location: Houston, TX Pay Rate: $24-$25/hour Internal Job ID: 10037468 We are looking for an AP Specialist on a contract basis. Job Responsibilities: · Handle full cycle accounts payable 3-way match · Data en...

    Recommended

  • Marketing Analyst

    Houston, TX

    Marketing Analyst Houston, TX Salary Range: $70-$90k / year Requirements 2+ Years in analytics Adobe Analytics is a must have 70% is strategic analytics, 30% Technical Proficient in Power Bi Good understanding of SQL code Must have a bachelor's degree ...

    Recommended

  • Customer Service Representative

    Houston, TX

    Customer Service Representative Contract-to-Hire $20 / hour 100% On Site 7AM-4PM / 8AM - 5PM Houston, TX Main Duties or Job Description: Open and maintain customer accounts. Resolve issues, manage calls, and assess customer needs. Build trust through o...

    Recommended

  • Desktop Technician

    Arizona

    Role Title: Desktop Technician – Phoenix, AZ Duration: 6-month contract-to-hire Converting Salary: $65-$75k Office Status: Fully onsite - Phoenix, Arizona Key Notes: This will be the sole IT support person in the state (they will have help, just remote...

    Recommended

  • IT Desktop Support Specialist

    Orlando Metro Area, Florida

    Role Title: IT Desktop Support Specialist Duration: 6-month contract-to-hire Salary: $60-$68k per year Office Status: Onsite every day in Orlando, Florida Number of Openings: 1 Key Notes: Candidate will interact directly with senior leadership, who hav...

    Recommended

  • IT Generalist

    Midland, TX

    Role: IT Generalist Location: Midland, Texas Pay Rate Range: $60,000 - $70,000 Internal Job ID: 10042374 Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client is looking for a IT Generalist to joi...

    Recommended

  • Legal Assistant

    Chicago, IL

    Job Title: Legal Assistant Location: Chicago, IL Industry: Legal Services Pay: $25–$26/hour (Contract Hourly) About Our Client: Addison Group is proud to partner with our client, a well-established civil litigation firm based in downtown Chicago. This ...

    Recommended

  • Paralegal - Insurance Defense

    Philadelphia, PA

    Job Title: Defense Paralegal Location: Philadelphia, PA (Hybrid) Industry: Legal Services Pay: $70,000k + benefits About Our Client: Addison Group is recruiting on behalf of our client, a reputable law firm specializing in insurance defense and litigat...

    Recommended

  • Senior Litigation Paralegal

    San Francisco, CA

    Job Title: Senior Litigation Paralegal Location (city, state): Various locations in California Industry: Legal Pay: $90,000-$140,000 depending on experience About Our Client: Our client is seeking a highly skilled and experienced Litigation Paralegal t...

    Recommended

  • Help Desk Support Technician

    Tulsa Metro Area, Oklahoma

    Role: Help Desk Support Technician Location: Tulsa, Oklahoma Pay Rate Range: $45,000 - $65,000 / year depending on experience **Onsite requirement - must be authorized to work in the United States now, and in the future, without assistance. Are you loo...

    Recommended

  • Systems Administrator - Citrix

    Oklahoma City, OK

    Role: Systems Administrator - Citrix Location: Onsite in Oklahoma City, Oklahoma Pay Range: $80,000 - $150,000 / year depending on experience **Onsite requirement - Must be authorized to work in the United States now, and in the future, without assista...

    Recommended

  • Paralegal

    Chicago Metro Area, Illinois

    Job Title: Paralegal Location: Chicago, IL Industry: Legal Services Pay: $75,000–$95,000 annually + Year-End Bonus Eligible About Our Client: Addison Group is hiring for our client, a growing and respected litigation firm in downtown Chicago. This is a...

    Recommended

  • Legal Administrative Assistant

    Oklahoma City, OK

    Job Title: Legal Administrative Assistant Location: Oklahoma City, Oklahoma Industry: Legal Services Pay: $55,000–$65,000/year About Our Client: Addison Group is partnering with a respected legal organization in the Oklahoma City area to find a reliabl...

    Recommended

  • Bankruptcy Legal Assistant

    Phoenix, AZ

    Job Title: Bankruptcy Legal Assistant Location (city, state): Phoenix, AZ Industry: Legal Pay: $24–$26 per hour (Contract-to-Hire) About Our Client: Addison Group is partnering with a growing legal organization seeking a detail-oriented Bankruptcy Lega...

    Recommended

  • IP Litigation Paralegal I

    Los Angeles, CA

    Job Title: IP Litigation Paralegal I Location (city, state): Hybrid, Los Angeles, CA Industry: Legal Services Pay: 70k-105k, based on experience About Our Client: Our client is a well-established firm specializing in complex litigation. They are known ...

    Recommended

  • Network Engineer - CA

    Livermore, CA

    We are seeking an experienced Network Engineer to provide advanced technical support and solutions for internal teams handling complex systems and network requests. This role will focus on the design, implementation, and testing of network infrastructu...

    Recommended

  • Corporate Legal Assistant

    Chicago, IL

    Job Title: Corporate Legal Assistant Location: Downtown Chicago- 5 days on-site Industry: Legal Pay: $50,000 - $65,000 + End-of-Year Bonus About Our Client: Addison Group is hiring for our client, a well-established law firm seeking a detail-oriented L...

    Recommended

  • Sr Systems Engineer

    Washington, DC

    Job: Sr Systems Engineer Location: Washington DC Compensation: $120,00-$140,000 upon conversion Contract to Hire Position Overview: We are seeking a Senior Systems Engineer to lead and provide technical expertise in enterprise-wide infrastructure proje...

    Recommended