Bilingual Front Desk Representative

Pasadena, TX


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Type: Contract-to-Hire

Category: Healthcare

Salary: 20.00 Per Hour

Reference ID: 10044441

Shortcut: http://addisongroup.gosnaphop.com/SPuu6q


Job Title: Bilingual Front Desk Representative (Bilingual – Spanish)

Location (City, State): Pasadena & Pearland, TX (Must be flexible to work at both locations)

Industry: Healthcare / Medical Office

Pay: $18–$20 per hour (based on experience)

About Our Client:

Addison Group is partnering with a well-established specialty healthcare practice in the Greater Houston area. This is a contract-to-hire opportunity for a bilingual Front Desk Representative who thrives in a fast-paced, patient-focused environment.

Job Description:

The Front Desk Representative will rotate between check-in, scheduling, and check-out duties. This role requires strong communication skills, attention to detail, and the ability to work in a multi-provider setting while delivering excellent service to patients.

Key Responsibilities:

  • Greet and check in/out patients with professionalism and empathy
  • Schedule appointments and follow-ups using Epic EMR
  • Process patient referrals and ensure accurate appointment coordination
  • Monitor work queues for missing registration and authorizations
  • Verify insurance details and collect appropriate patient payments (copays, deductibles, coinsurance)
  • Reconcile payments within the EMR system
  • Provide coverage at both Pasadena and Pearland offices as needed

Qualifications:

  • 2+ years of medical front desk experience
  • Experience using Epic EMR required
  • Bilingual in English and Spanish is required
  • Understanding of insurance terms and patient collections
  • Prior experience in referral or procedure scheduling is a plus

Additional Details:

  • Rotating schedule:
    • Check-In: 7:30 AM – 4:30 PM
    • Scheduling: 8:00 AM – 5:00 PM
    • Check-Out: 8:30 AM – 5:30 PM
  • Patient volume varies (average 60–100 per day depending on provider schedule)
  • Black scrubs required (scrubs may be provided if needed)
  • Team of 3–4 front desk staff per location

Perks:

  • Contract-to-hire opportunity with potential for permanent placement
  • Work in a collaborative, supportive healthcare environment
  • Exposure to a variety of administrative responsibilities
  • Weekly pay through Addison Group

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.


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